We define what matters most: service levels, risk, continuity, value-for-money - and agree governance and escalation routes.
We map supplier spend, contract coverage, renewal dates, and compliance - identifying leakage, duplication, and high-risk dependencies.
We create a supplier and contract plan: consolidation, renegotiation, SLA resets, performance scorecards, and renewal strategy.
ERA supports implementation: supplier meetings, KPI frameworks, contract clean-up, dispute resolution, and commercial resets - with transparent reporting.
We embed cadence: dashboards, renewal calendars, and continuous improvement - so suppliers keep delivering and value doesn’t erode.
We completely mitigated that cost increase and we’re now moving towards optimization. I cannot thank ERA enough - it was exceptional. An absolute transformational change
.webp)
