May 15, 2026

These terms and conditions apply to your use of the ERA Group website at www.eragroup.com and any related pages, content or digital resources made available through the website.

By accessing or using this website, you agree to these terms. If you do not agree with them, please do not use this website.

1. About us

This website is operated by E R Associates (Ltd) trading as ERA Group.

Registered company number: No.08519332
Registered office: Suite 24, 40 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YU, United Kingdom

In these terms, “ERA Group”, “we”, “us” and “our” refer to E R Associates (Ltd) and, where relevant, its group companies, affiliates, franchisees, consultants and representatives.

2. Use of this website

You may use this website for lawful business and informational purposes only.

You must not use this website:

• in any way that breaches applicable laws or regulations;
• in a way that is fraudulent, harmful, misleading or unlawful;
• to transmit viruses, malware or other harmful material;
• to attempt to gain unauthorised access to the website, our systems or any connected network;
• to copy, scrape, reproduce or extract website content in a way that infringes our rights or the rights of others;
• to interfere with the proper operation, security or availability of the website.

We may suspend, restrict or terminate access to the website if we reasonably believe these terms have been breached.

3. Website content

The content on this website is provided for general information only. It is not intended to amount to professional, financial, legal, procurement, tax or other specialist advice on which you should rely.

Although we make reasonable efforts to keep information accurate and up to date, we do not guarantee that the content on this website is complete, accurate, current or suitable for your specific circumstances.

Any examples, case studies, savings figures, outcomes or performance references shown on this website are provided for illustrative purposes only. Past results do not guarantee future outcomes, and any potential results will depend on the specific circumstances of each organisation, project, supplier base and market environment.

4. No offer or client relationship

Nothing on this website creates, or is intended to create, a client relationship, advisory relationship, partnership, joint venture or contractual engagement between you and ERA Group.

Any services provided by ERA Group, its affiliates, franchisees or consultants will be subject to separate written terms agreed between the relevant parties.

Submitting an enquiry through this website does not create a binding obligation for either party to proceed with any service, assessment, project or engagement.

5. Intellectual property

Unless otherwise stated, all intellectual property rights in this website and its content belong to ERA Group or are licensed to us.

This includes, but is not limited to, text, graphics, logos, icons, images, videos, downloads, reports, design, layout, branding, software and other website materials.

You may view, download and print content from this website for your own internal business or informational use only, provided that you do not:

• modify the content;
• remove any copyright, trademark or ownership notices;
• use the content for commercial resale or redistribution;
• present the content as your own;
• use the content in a misleading or damaging way.

No rights are granted to use ERA Group names, logos, trademarks, service marks or branding without our prior written permission.

6. Downloads and resources

From time to time, this website may make reports, brochures, guides, videos, case studies or other resources available for download.

These materials are provided for general information only. They may not be copied, adapted, distributed or used for commercial purposes without our prior written permission, unless expressly stated otherwise.

We may update, withdraw or restrict access to any downloadable content at any time.

7. Third-party links

This website may contain links to third-party websites, platforms, tools or resources. These links are provided for convenience only.

We do not control third-party websites and are not responsible for their content, availability, security, accuracy, policies or practices.

The inclusion of a third-party link does not imply endorsement, approval or recommendation by ERA Group.

8. Links to our website

You may link to our website provided that you do so in a fair, lawful and appropriate way.

You must not link to our website in a way that:

• is misleading or deceptive;
• suggests any form of association, approval or endorsement where none exists;
• damages or could damage our reputation;
• frames our website or displays it within another website without permission;
• appears on a website containing unlawful, offensive or inappropriate content.

We reserve the right to request the removal of any link to our website at any time.

9. Availability and security

We aim to keep this website available and secure, but we do not guarantee that it will always be available, uninterrupted, error-free or free from harmful material.

We may suspend, withdraw, update or restrict access to all or part of the website at any time for business, operational, security or maintenance reasons.

You are responsible for ensuring that your own devices, systems and networks are protected against viruses, malware and other security risks.

10. Limitation of liability

Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

To the fullest extent permitted by law, ERA Group will not be liable for any loss or damage arising from or in connection with:

• use of, or inability to use, this website;
• reliance on any website content;
• errors, omissions or inaccuracies in website content;
• interruption, suspension or withdrawal of the website;
• viruses, malware or other harmful material;
• third-party websites or resources linked from this website.

We will not be liable for any indirect, consequential or business losses, including loss of profit, revenue, contracts, anticipated savings, goodwill, data or business opportunity.

11. Privacy and cookies

Your use of this website may involve the collection and processing of personal data.

Please read our Privacy Policy and Cookie Policy for information about how we collect, use, store and protect personal data, and how we use cookies and similar technologies.

12. International use

ERA Group operates internationally, and this website may be accessed from different countries and territories.

We do not guarantee that the website, its content or any services referred to on it are appropriate or available in every location. If you access this website from outside the United Kingdom, you are responsible for complying with any local laws that apply.

13. Changes to these terms

We may update these terms from time to time. Any changes will be published on this page and will apply from the date they are posted.

You should check this page regularly to ensure you understand the terms that apply when using this website.

14. Governing law and jurisdiction

These terms are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any dispute arising from or in connection with these terms or your use of this website, unless applicable law provides otherwise.