Susan collaborates with organizations to drive efficiency, reduce costs, and strengthen performance - combining strategic, data-driven insight with disciplined execution.
Susan Friedlander Calzone is a Consulting Partner with ERA Group and an accomplished CEO, President, COO, and Board Director with more than 40 years of experience helping organizations improve performance, accelerate growth, and strengthen financial results. She has led enterprise transformation initiatives across technology, financial services, philanthropy, consulting, healthcare, nonprofit, and professional services organizations.
Prior to joining ERA Group, Susan served as CEO of Foundation Source, where she led a significant business transformation that increased revenue, improved profitability, strengthened organizational effectiveness, and positioned the company for a successful sale. Earlier, she spent nearly two decades as Chief Administrative Officer of Bloomberg L.P., reporting directly to Michael Bloomberg and helping scale the company from approximately 50 employees to more than 7,500 worldwide while overseeing global operations, procurement, customer service, human resources, facilities, legal, and supply chain functions.
At ERA Group, Susan works with private, public, and nonprofit organizations to identify opportunities for cost reduction, operational improvement, supplier optimisation, and EBITDA enhancement. Drawing on extensive executive leadership experience, she helps organizations uncover savings within existing budgets, improve efficiency, and reinvest resources into strategic priorities—all through ERA Group’s success-based model. Clients value her collaborative approach, practical problem-solving skills, and ability to align people, process, and technology to deliver measurable and sustainable results without compromising quality, service levels, or key relationships.
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