Assisting Organisations in securing optimal value for money when sending mail.
Prior to joining ERA, Zoe served as Operations Director for one of the foremost manufacturers and distributors of Postal Franking Machines and associated products across the UK and Europe. Since her tenure at ERA, she has successfully engaged with clients in the commercial, charitable, and legal sectors, providing counsel on reducing their expenditure when sending mail, whilst also proposing enhancements to processes and procedures.
Zoe possesses robust stakeholder management capabilities, and her approachable demeanour ensures the engagement of all project team members across both client and supplier organisations. Her extensive experience enables Zoe to provide meticulously researched advice, stemming from her comprehensive and unparalleled understanding of the operational practices, procedures, and the often complex tariff structures offered by Royal Mail and its competitors. Her meticulous attention to detail ensures that Zoe’s practical approach in analysing data is both systematic and accurate. She is a keen advocate for effective supplier management and comprehends the strategic advantages that cultivating such relationships can yield for her clients. Zoe brings a strong commercial background, complemented by an extensive skillset encompassing contract negotiation, implementation of quality systems, and audit scrutiny, in addition to her broad understanding of the Postal and Distribution market.
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