ERA Group Consultant Andrew Lees first began working with Richmond University two years ago. Andrew called upon a fellow Consultant and communications expert within the ERA Group’s network to undertake the review.
Communications Focus
ERA Group Consultant Andrew Lees first began working with Richmond University two years ago.
Bill Scott, Director of Finance for Richmond University explains, “We engaged ERA Group initially to review our communications spend which was spread over five sites and two suppliers. We have students from over 100 countries so our call profile is very geographically diverse."
To ascertain further details regarding ERA's assistance to Richmond University, including outcomes, realised savings, and additional client insights, please download the full case study now.
"All of the projects undertaken by ERA Group have delivered profits." [Bill Scott, Director of Finance]
