Some supplier failures are inconvenient. Others stop the business. Laundry sits firmly in the second category.
For a hotel, clean linen isn’t a back-office concern. It’s a direct operational dependency. A late or incomplete delivery means rooms that can’t be turned and revenue that can’t be recovered that day.
Yet despite this, laundry is one of the most under-scrutinised categories in most businesses. Contracts are signed, suppliers are appointed, and the category quietly drops to the bottom of the priority list. It stays there until something goes wrong.
The Cost Pressure Is Real - and It Is Not Finished.
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