If you like to cook, someone has probably told you, "You have a knack for it." And you've also heard, "I did it the same way you did, but it didn't turn out right."
Where is that "magic"?
Perhaps in an essential step that was omitted... but most of the time it's in the attention to detail, or simply in the experience one brings to the table.
The same is true of our methodology at ERA Group:
✅ There are 10 simple steps.
✅ They don't seem like a great discovery.
✅ And yet, they always deliver results.
When we deviate — because we want to save time or because a client asks us to do something differently — the result is lost. Even the slightest variations can cause chaos. And worst of all, neither we nor the client achieve the desired goal.
An example: in our quotation process, we always include current suppliers and add new ones. This condition is essential to achieving the best results. It is not just a matter of asking for "like for like": with the right wording, we get the supplier to think about alternatives and open the door to proposals for improvement. Some are explicitly requested, others are added by the suppliers themselves. That small variation, which seems simple, is what makes the difference.
That's why, when a client asks us not to touch their current suppliers, we explain that it's not just a whim: altering that step breaks the essence of the process.
It's like in a recipe: removing the very ingredient that brings all the flavours together. The dish may look the same... but it's no longer the same. And the same thing happens with methodology: it loses its power and the results are no longer what we want.
💡 If you know that a small change can completely transform the result... why risk removing the very part that makes it work?
So I ask you again: would it really be chile en nogada if we removed the poblano chilli?
